Social Media is a powerful tool. This is true not only for the common citizens, but, also for celebrities and politicians who use this medium to reach out to people, help them or even express their opinion.
This is exactly what Venkaiah Naidu, the Urban Development Minister of India did. After Air India delayed a flight that caused him to miss his appointment he tweeted about it.
M Venkaiah Naidu
His tweets read- “I had to travel to Hyderabad by Air India AI544 which is to depart at 1315 Hrs… was told on time.. reached airport by 1230 Hrs… was informed at 1315hrs that flight was delayed as d pilot had not yet come.Waited up to 1345 Hrs, boarding didn’t start.returned 2 home… Air India should explain how such things are happening. Transparency and accountability are the need of the hour.. Hope Air India understands that we are in the age of competition. Missed an important appointment.”
Mahesh Sharma, Minister of State for Civil Aviation said that the matter will be looked into.
