Four months after one of the Delhi High Court judges have complained of getting no response to the police helpline number ‘100’, and also a little has been done to improve the service.
On Monday, the Delhi Police had regretted the inconvenience caused to Justice Vipin Sanghi, when his calls went unanswered on April 29.
The court had also converted Justice Sanghi’s letter, which was then sent to the Police Commissioner as well as the Chief Justice of Delhi High Court, into a Public Interest Litigation (PIL), and had further sought a response from the Centre and also the Delhi Police.
Delhi Police asked about late replies of calls on 100
On Monday, a Bench comprising of Chief Justice G. Rohini and Justice Sangita Dhingra Sehgal have asked the Delhi Police about the measures taken to further check delays in the response to an emergency when calls to their helpline number go unanswered.
“We would like to know what action has been taken. How do you propose to get over this problem?” the Bench asked the police, which has expressed regret before the court.
The police informed the Bench that heavy traffic on the telecom service provider led to further congestion, and that they have sought a dedicated bandwidth for calls to the emergency number.
The Bench was also informed that the issue and also other related concerns were further pending before a Bench of Justice B. D. Ahmed, which has been hearing a matter on women’s safety.
Later, the Bench reserved its order in the matter for the date, September 24.
